Line Marking Brisbane
Website: https://linemarkingbrisbane.com
Owner: Rahul Sajnani Alvarez
Location: Brisbane, Australia
Email: Info@linemarkingbrisbane.com
1. Introduction
Line Marking Brisbane (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website or contact us.
2. What Personal Information We Collect
We may collect the following types of personal information:
- Full name
- Phone number
- Email address
- Business name
- Project details or service enquiry information
- IP address
- Website usage data (via cookies and analytics tools)
We only collect personal information that is reasonably necessary for our business functions and services.
3. How We Collect Your Information
We collect personal information when you:
- Submit a contact form
- Request a quote
- Email us directly
- Call us
- Subscribe to updates
- Browse our website (via cookies and analytics tools)
Information may also be collected automatically through cookies, analytics software, or similar technologies.
4. Why We Collect Your Information
We collect and use your personal information to:
- Respond to enquiries
- Provide quotes and services
- Communicate with you regarding your project
- Improve our website and services
- Comply with legal obligations
- Send marketing communications (only where permitted under the Spam Act 2003)
We will not use your personal information for purposes unrelated to our business without your consent.
5. Disclosure of Personal Information
We may disclose your personal information to:
- Contractors or service providers assisting in delivering services
- Website hosting providers
- IT and marketing service providers
- Legal or regulatory authorities where required by law
We do not sell or rent personal information to third parties.
If personal information is disclosed to third-party service providers, we take reasonable steps to ensure they comply with Australian privacy laws.
6. Overseas Disclosure
Some of our website hosting or software providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients comply with the Australian Privacy Principles.
7. Data Security
We take reasonable steps to protect personal information from:
- Misuse
- Interference
- Loss
- Unauthorised access
- Modification or disclosure
These measures include secure hosting, SSL encryption, password protection, and restricted data access.
However, no online transmission is completely secure, and we cannot guarantee absolute security.
8. Cookies & Website Analytics
Our website may use cookies to:
- Improve user experience
- Analyse website traffic
- Track performance
You may disable cookies via your browser settings; however, this may affect website functionality.
9. Marketing Communications
If you provide your contact details, we may send you service-related or promotional information.
In accordance with the Spam Act 2003, you will always have the option to unsubscribe from marketing communications.
We will not send unsolicited commercial electronic messages without consent.
10. Access & Correction of Your Information
You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.
To request access or correction, please contact:
Email: Info@linemarkingbrisbane.com
We will respond within a reasonable timeframe.
11. Retention of Personal Information
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and regulatory obligations
- Resolve disputes
When no longer required, information is securely deleted or de-identified.
12. Making a Complaint
If you believe we have breached the Australian Privacy Principles, you may contact us at:
Email: Info@linemarkingbrisbane.com
We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
14. Contact Information
For any privacy-related enquiries, please contact:
Rahul Sajnani Alvarez
Line Marking Brisbane
Brisbane, Australia
Email: Info@linemarkingbrisbane.com